Akuna Tec reduces admin, simplifies your workflow, and improves patient engagement - all in one place.

Instead of juggling multiple systems, you’ll have:

• Streamlined bookings and scheduling
• Integrated payments (no chasing invoices)
• Built-in exercise programming and tracking
• Real-time reporting and insights

This means less time on admin and more time delivering quality care.

Most platforms focus on one part of your clinic; bookings, notes, onboarding, or exercise programs.

Akuna Tec brings everything together.

• No multiple subscriptions
• No hidden costs (including reminders)
• No disconnected systems

It’s built from real clinic and elite sport experience, designed for how high-performing environments actually operate.

Because your clinic shouldn’t be held back by admin, disconnected systems, or hidden costs.

Akuna Tec gives you:

• One platform for everything
• More time with your clients
• A better experience for your patients

Built for performance. Built for you.

Akuna Tec is developed by ST Innovations Group Pty Ltd, founded by physiotherapist and clinic owner Sarah Kelly, bringing over 15 years of clinical and elite sport experience into one platform.

This will depend on the size of the clinic you are onboarding. Small clinics can be setup in just a few hours, larger clinics who wish to upload all their data can take up to 2 days.

We aim to do this at a convenient time for your clinic to avoid disruption (usually over the weekend).

We have a dedicated onboarding team that handles the process with you, ensuring a smooth, stress-free transition.

Not a problem, we make switching simple.

Our dedicated onboarding team supports data migration from most platforms and guides you through the entire process with minimal disruption to your clinic.

We aim to ensure a seamless transition so your clinic can continue operating with minimal interruption. We will organise a convenient time with you to transfer your data, this usually happens over a weekend.

Of course!

You’ll receive:

• Guided onboarding
• Video tutorials
• Ongoing support

So your team can get up to speed quickly and confidently.

You’ll have access to:

• Email support
• Online Help Centre with tutorials and guides
• Video call support meetings/training sessions with our team.

We’re here to support you as you grow. Simply send us an email or booking through our links on the website.

Yes.

We offer a personalised, no-obligation demos so you can see exactly how Akuna Tec works for your clinic.

No.

All you need is:

• Internet access
• A phone, tablet, or computer

Akuna Tec does not have hidden costs or features you have to pay to add on.

We offer flexible pricing designed for:

• Solo practitioners
• Growing clinics
• Multi-location businesses

You can view full pricing on our website.

Yes.

Unlike many platforms, reminders are included at no additional cost.

The Akuna Tec App integrates with Stripe to securely process transactions directly within the platform.

No.

What you see is what you get, no surprise add-ons or extra fees for essential features.

No long-term lock-in for monthly plans.

• Monthly: cancel anytime (there will not be a refund for remaining days in that months billing cycle).
• Annual: you may still cancel at anytime, however there will not be a refund for remaining days in that years billing cycle. You will continue to have access for the full period.

Yes.

We support migration of:

• Patient records (personal details, notes, appointments, attachments, financial history)
• Appointments (current, past and future)
• Billing data (invoices and payments)
• Practitioner details
• Appointment types and billable items
• Products
• Classes
• Referral sources

Our team assists to ensure everything transfers smoothly, if there is anything extra your clinic needs, simply contact us for bespoke onboarding.

Book an onboarding session with us and we will have you on your way in no time!

Absolutely. You always own your data.

If you choose to leave, you can export clinic and patient data in a secure format.

Yes.

We are developer ISO27001 certified and ADS Essential 8 compliant.

Yes.

We comply with the Australian Privacy Act 1988 and adhere to the Australian Privacy Principles (APPs).

Akuna Tec is cloud-based, so internet access is required.

However, your data remains securely stored and accessible once connection is restored.

We maintain high system reliability with continuous monitoring, regular updates, and a public status page for transparency.

Your team can:

• Manage bookings directly within the platform
• Embed our calendar link to your website for patient online bookings
• Have patients book through the app

Yes.

Clients can receive push notifications and/or email notifications for variety of features, including:

• Appointments (confirmation, reminder, reschedule, cancellation)
• Classes
• New program assigned
• One class left
• New blog posted
• Invoice paid
• You can also add custom notifications

Reducing no-shows and improving engagement.

Yes.

Payments are fully integrated with Stripe, so you can:

• Take payments instantly
• Avoid chasing invoices
• Keep everything in one system

Yes.

You’ll have access to:

• Exercise adherence
• Progress and weight lifted tracking
• Outcome insights

Helping you deliver better results.

Yes.

Akuna Tec is designed to adapt to your clinic, allowing you to tailor workflows, programs, and documentation to your needs.

You can create your own:

• Custom exercises and exercise programs
• Custom note templates
• Custom letter templates

Yes.

Akuna Tec supports a wide range of allied health services including physiotherapy, massage, osteopathy, strength & conditioning, chiropractors and more.

Absolutely.

Whether you’re a solo practitioner or scaling to multiple locations, Akuna Tec is built to grow with you.

Yes.

The Akuna Tec App is completely free to download from the Apple Store or Google Play Store.

Patients can:

• Book, pay and manage appointments
• Receive reminders and select their communication preferences
• Access, interact and track their rehab or exercise programs
• Interact with their personalised calendar
• Browse other classes and services from your clinic
• Engage with your clinic through blogs and broadcasts

Yes.

Only authorised practitioners and clinic staff can access patient information.